Need help?
Frequently Asked Questions
FAQ
Standard shipping typically takes 5 business days.
We accept returns within 14 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and with all tags attached.
How to Initiate a Return:
Contact us at vivo.designassistance@gmail.com with your order number and reason for return.
We will provide you with return instructions.
Important Notes:
Return shipping costs are the responsibility of the customer.
Refunds will be issued to the original payment method once the item is received and inspected.
Items on sale or custom orders are non-refundable.
If you have any questions, feel free to reach out to us!
Yes! Each product page includes a detailed size guide to help you find the perfect fit.
We’ve got you covered! You can pay with Visa, Mastercard, Diners, or PayPal—easy, secure, and convenient.
You can reach us through our Contact Us page, or email us directly at vivo.designassistance@gmail.com We’re here to help!
Absolutely! You can purchase digital gift cards on our website—perfect for any occasion.